Remove From My Forums. Asked by:. Archived Forums. Windows 7 Security. Sign in to vote. When I try to install a new printer driver, or change an existing driver, I'm getting "Cannot install Printer. Access is denied". There is no GPO applied to this machine, it's a member of a workgroup. The user in question is part of the Administrators group, but just to be safe, I logged on as administrator and got the same message. Tuesday, July 5, PM.
Can you run the exe as Admin? No, that also fails. The printer is USB connected. When attempting to launch the exe, it tells me the machine needs to reboot to finish installing, and then it never completes. If you want to use this driver, contact your system administrator about disabling this policy.
This issue occurs if the printer driver that is installed on the print server is a third-party printer driver. You can't install a shared network printer that has a third-party printer driver locally on a Windows XP SP1-based computer if you're a regular user or a member of the Power Users group.
In Windows Server , you can't install a shared network printer locally if the printer driver that is installed on the print server uses third-party kernel-mode printer drivers.
A policy setting in Windows Server prevents users from installing printers that use third-party kernel-mode print drivers. To resolve this issue, modify the Group Policy settings for the Group Policy object GPO that has printer policies defined for the domain users on the domain controller. To do this, use one of the following methods. Make sure that the output of the NsLookup command contains the correct fully qualified domain name FQDN of the print server.
If it is incorrect, you must contact the network administrator to resolve the DNS issue. This section, method, or task contains steps that tell you how to modify the registry.
However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: How to back up and restore the registry in Windows.
A setting of 0 disables this entry. If I try this I get "The specified location does not contain a compatible software driver for your device. If the location contains a driver, make sure it is designed to work with Windows for xbased systems" as an error message. It worked like a champ. Is it possible that the previous drivers were somehow corrupted and are stuck in a cache somewhere?
If so, can I somehow delete or clear out this cache? If it makes a difference, the drivers that I've been fighting with have mostly been HP, the n and tn to be exact. Again, I've tried installing drivers for other printers with no success with the Ricoh exception mentioned above.
Any attempt to install an x64 print driver for any make or model whether pre-loaded with Windows or downloaded from a Vendor, viz. HP, fails every time. However, I was able to install an x86 print driver which is not much use because if you can't install an x64 print driver you can't add a printer.
At the moment this problem has me stumped. Any ideas anyone has for a solution to this problem would be greatly appreciated. Regards Cas. It is indeed a corruption of drivers. Just when I had thrown up my hands in despair, this solution worked perfectly. Thanks a ton! If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem.
Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
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