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Asked by:. Archived Forums. Outlook IT Pro Discussions. This forum is for general questions and feedback related to Outlook all versions as they pertain to the IT Pro community. Sign in to vote. Friday, August 20, AM. Saturday, August 21, AM. Hi, On the detailed steps to solve this issue in the following link. Regards, Harry Yuan. Monday, August 23, AM. Monday, August 23, PM. Double-click the PromptForCredentials registry entry, and then type one of the following values in the Value data dialog box: Note In this case, cached credentials will be used.
Friday, August 27, AM. Hi, thanks for the suggestion. Friday, September 3, AM. If you are unable to install the latest update for Outlook or Outlook , you can work around this issue by removing all previously saved credentials. To remove stored credentials and force Outlook to use your Windows desktop credentials, follow these steps. Click the name to expand the set of credentials, and then click Remove from Vault. Repeat step 3 for any additional sets of credentials that have the word Outlook in the name.
If your administrator uses the Microsoft Office Group Policy templates, they may configure Outlook not to save Basic Authentication credentials.
If they do this, the Remember my credentials option is still available in the password prompt, but has no effect when you enable it. For more information about the effect of this policy setting, see Policy to prevent Outlook from saving basic authentication credentials seems not to work. Skip to main content. Report abuse. Details required :. Cancel Submit. Srinivasu Guntimadugu. Are you able to login with the same username and password in webmail? Also check the link below and see if it helps.
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